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Cameron Whitehead
Enthusiast

Caller ID showing number@fqdnsubscriber

We just made a couple changes to our CUCM (adding Organization Top Level Domain and Cluster Fully Qualified Domain Name) and now when we call from phone to phone internally it shows number@fqdn of registered subscriber.  We only want the number to show and not the fqdn.  What would have caused this?  Is there a way to get rid of it?

Thanks,

2 REPLIES 2
fedor.solovev
Beginner

 

If this is related to SIP URI, configured at End User level, that

Firmware upgrade solved this behavior.

I tried for 9951 IP Phone with CUCM 9.1.2 (pretty old one so far).
For my case, It is sip9951.9-3-2-10 firmware, which shows a name with SIP URI instead of Number.

This works for remote party no matter whether the calls is incoming or outgoing.
sip9951.9-4-2SR2-2 shows only a name and a number of a far end party.

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