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Calling in to call manager to make calls remotely

pobrien
Level 1
Level 1

As we continue to migrate away from Avaya and to CUCM 11.5, the question came up if there's a way to dial into CUCM to allow associates to make calls remotely? The situation is someone working from home needs to call internationally. They call the PBX and get authenticated, then they can call using the PBX at work.

 

The Avaya used the SNR feature (called ec500) to "authenticate" the user. If the caller ID matched the user's RD, then you'd get a 2nd dialtone where you can make calls.

 

Does this functionality exist on CUCM?

3 Replies 3

R0g22
Cisco Employee
Cisco Employee