07-09-2013 02:25 AM - edited 03-16-2019 06:17 PM
Hi all,
We have a hunt pilot for first aid internally. Now they want to add it so that the mobile phones of those people ring as well, but with a specific number so the called people can see it is a first aid call.
We don't normally use single number reach, and it isn't meant to be used for the normal office calls for the first aid people either. I have created a DN to which I assigned a Remote Destination Profile, to the different Remote Destinations for the different cell phones. This works, however, the caller id is not yet correct.
How can I change the Calling Number for these calls?
Thanks!
07-09-2013 03:01 AM
Hi,
go to RDP>click DN and give the caller id as in the below field,
if you have problem with the calling number please see the below link,
https://supportforums.cisco.com/thread/2206914
Please rate if this helps, by clicking the stars below.
Thanks
07-09-2013 03:04 AM
Hi,
is it a 7.0 or a 7.1 CUCM?
You may want to take a look at the Calling party transformation patterns.
G.
07-09-2013 03:06 AM
It's 7.1.5. I am looking through the calling party transformations, but have yet not managed to get a working scenario.
07-10-2013 06:28 AM
I have added a Calling Party Transformation CSS to the RDP. This CSS contains one partition, containing one Calling Transformation pattern matching everything ( ! ), translating the calling number to the number I need. This however does not work.
Can anybody give me a flaw with my reasoning?
07-10-2013 07:22 AM
Tom,
You will probably need to alter your PRI or Trunk "Calling Party Selection" option.
Calling Party Selection
Any outbound call on a gateway can send directory number information. Choose which directory number is sent:
HTH
Regards,
Yosh
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