04-11-2009 07:31 AM - edited 03-15-2019 05:25 PM
I have a CallManager 4.0 and I'm trying to register some 7941 phones with it. I installed the Device Package and the Device load for 7945 but I still cannot find the 7941 as an option in the devices.
04-11-2009 08:28 AM
Hi Agelos,
Did you perform a cluster-wide reboot of you CCM servers? This is required when adding support for a new Device type.
Hope this helps!
Rob
04-11-2009 08:48 AM
Yes, i rebooted both the Publisher and Subscriber.
04-11-2009 09:21 AM
Hi Agelos,
What is your exact CCM 4.0 version and what was the Device-Pak that you installed?
Rob
04-11-2009 10:38 AM
The version is 4.0(1)sr2a and the device pack is 4.0(2a)sr2a, since this is the latest they have in the site.
04-11-2009 11:26 AM
Hi Agelos,
I do not see 4.0(2a)sr2a in the available Device-Paks for CCM 4.0. I believe for you to support the 7941 series with CCM 4.0 you will need the CCM release to be at a minimum of 4.0(2a)SR2 and this Dev-Pak;
Cisco Unified CallManager Device Package 4.0(46.4)
Release Notes Version 6
Compatibility Matrix and Supported Upgrades
This Cisco Unified CallManager Device Package release is compatible with the following Cisco Unified CallManager versions.
4.0(2a)SR2
Hope this helps!
Rob
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