callmanager slowness

[MahgoubS19]

We are experiencing slowness with callmanager and High CPU utilization after upgrading from 3.2.1 to 4.2.1. Below are the symptons:

Loading Call Mgr. Admin pages has been unusually slow.

Going from the "Phone Configuration" page to the "Line Configuration" page has taken upwards of 30 seconds to 1 minute

General page movement/switching is taking longer than usual.

WinMgmt.exe and rgsvc.exe processes have the highest CPU utilization, and the "InsertCDR.exe" is using upwards of ~880MB of memory. Note that there is no tracing or debugging that was turned on recently.

[Chris Deren]

The server resource requirements on CCM 4.2 are drastically higher than the 3.2 version, you actaully need at minimum 1 GB of RAM, but recommanded is 2 GB+, I am assuming you have an older hardware that you may need to upgrade or replace.

HTH,

Chris

[MahgoubS19]

Thank you Chris. But we are actually using MCS7845. so I don't think that should be the issue.

Please let me know your input. Many thanks.

[jason-calbert_2]

s

[dcharlier]

Hello, Did you ever found the reason, we have the same problem after an upgrade to 4.2.1.

Many Thanks

Dirk

[eug-c]

Hi,

Sorry to hijack this thread, i am having the exact same problem on a CCM 4.1(3) with 2GB of RAM.

Wonder if anyone has the solution for this?

Thanks,

Eugene