01-27-2015 12:24 AM - edited 03-17-2019 01:44 AM
Hello
we have several CUCM clusters all linked via ICT's and all bar 1 will return a call cannot be completed as dialled if a user dials the correct site id (XXX) but an invalid or unused 4 digital extension number.
the 1 that does not work will re route the call via the backup pstn route list. of cause the call just rings but why is it doing this? any ideas. i have tried a few google searches but cannot identify the cause of the problem
CUCM v 9.1.2 > ICT > CUCM 7.1.2
Thank you
c.
01-27-2015 06:02 AM
How is the Route List/Route group configured for the route to the other cluster? Sounds like it has backup trunk/GW that routes the call via PSTN.
01-28-2015 11:37 PM
hello
all my route patterns over ict's have a backup route to prefix the national/int dial code and to route out of the pstn in case of a wan outage.
the promblem im have on just this one link is that if i dial a valid dn the call goes over the ict and it connects. however if i dial an unused dn the call goes over the ict but instead of getting a call cannot be completed as dialled, the call just re-routes via the pstn and just rings.
any ideas why this would happen?
thanks
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