01-29-2016 12:22 PM - edited 03-17-2019 05:40 AM
Team,
We would like to change userid for our organization.
Earlier we had end user cpnfigured with their windows login id however now we want to go for employee id.
So each end user will be using employee id.Can you advise me if we can update the userid field from BAT tool?
I did try this in LAB but it seems userid is the key field with which it is searching the record to be updated.
Solved! Go to Solution.
01-30-2016 08:51 PM
Hi Deepak,
If your CUCM is LDAP integrated then this may not work
http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-version-70/111900-cucm-faq-00.html#qa6
A. No, BAT cannot be used to update users when integrated with LDAP. You must disable LDAP integration, make the changes through BAT, and then re-enable LDAP.
Manish
01-30-2016 08:51 PM
Hi Deepak,
If your CUCM is LDAP integrated then this may not work
http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-version-70/111900-cucm-faq-00.html#qa6
A. No, BAT cannot be used to update users when integrated with LDAP. You must disable LDAP integration, make the changes through BAT, and then re-enable LDAP.
Manish
02-02-2016 08:51 AM
Thank you
01-31-2016 08:32 AM
Hi,
User id can't be updated. Are they LDAP synced users or local users? For LDAP sync users, nothing can be done from CUCM side. You need do the changes on LDAP side. For local users, you can export them, change the user id in the xls, then import the new file. Later delete the old user ids
02-02-2016 08:50 AM
Thank you.
02-02-2016 08:52 AM
Also because new users imported will be asscociated with same phone MAC address,so do you think it will create any issues?
Do we need to delete the old profile as soon as we create new ones.
03-07-2016 11:46 AM
Hello Mohammed,
I have tried exporting and them importing the file to update end users but it is throwing an error .
I am trying for 5 users in LAB and i am getting informix error.Screenshot is attached?
I am just updating the file that too user id field.Also there is no integration with LDAP.
Job Results
Unique constraint (informix.mx_232_1665_1664) violated.
Unique constraint (informix.mx_232_1665_1664) violated.
Unique constraint (informix.mx_232_1665_1664) violated.
Unique constraint (informix.ix_enduserlicense_fkenduser) violated.
Unique constraint (informix.mx_232_1665_1664) violated.
03-07-2016 07:03 PM
Hi Deepak,
what is the CUCM version of LAB Server and can u share the license snapshot?
regds,
aman
03-08-2016 07:00 AM
03-08-2016 07:49 AM
Hi Deepak,
I can see two snapshots. One snapshot has Product Instance for two call managers but at bottom , it points to pre 9.0 while the other snapshot shows IN COMPLIANCE which is somewhat confusing.
Is it possible for you to attach enduser#03072016133325.txt log file ?
regds,
aman
03-08-2016 09:05 AM
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