Can I create a button that would prompt the user to log into Extension Mobility?

[kbeaton]

We have a call center and the phones are set so users have to log in to use the phone.

Currently I make "Line Text Label" "Please Log In". It's just static text and the button does nothing.

It's OK but it would be a lot nicer if the button actually would take them to a prompt to log into Extension Mobility.

Is there a way to make a smart button that would prompt the user to log in?

Thanks in advence!

Kelvin

[Jaime Valencia]

Yes, you can configure the phone button template to have a service URL and associate it with EM.

[kbeaton]

Hi Jamie, thanks for the reply. Do you know where I could find an example of how this is done?

This is not an area I'm families with.

Thanks

Kelvin

[Jaime Valencia · Accepted solution]

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/8_6_1/ccmcfg/bccm-861-cm/b06phone.html#wp1303954