Solved: Can I create a button that would prompt the user to log into Extension Mobility?

kbeaton · ‎10-10-2017

We have a call center and the phones are set so users have to log in to use the phone.

Currently I make "Line Text Label" "Please Log In". It's just static text and the button does nothing.

It's OK but it would be a lot nicer if the button actually would take them to a prompt to log into Extension Mobility.

Is there a way to make a smart button that would prompt the user to log in?

Thanks in advence!

Kelvin

Jaime Valencia · ‎10-18-2017

HTH

java

if this helps, please rate

Jaime Valencia · ‎10-10-2017

Yes, you can configure the phone button template to have a service URL and associate it with EM.

HTH

java

if this helps, please rate

kbeaton · ‎10-18-2017

Hi Jamie, thanks for the reply. Do you know where I could find an example of how this is done?

This is not an area I'm families with.

Thanks

Kelvin

Jaime Valencia · ‎10-18-2017

HTH

java

if this helps, please rate