01-21-2013 08:05 PM - edited 03-16-2019 03:17 PM
Dear Guys,
i wanna ask, i try to fix blank ip phone with connect point to point laptop and ip phone.
laptop become DHCP server.
i use tftpd64(laptop OS: win 7 64bit).
the connection laptop and ip phone is success but when ip phone try to download file firmware, ip phone always load file term70.default.loads again and again.
anyone can help me?
i attach the log viewer from tftpd64.
Best Regards,
Budi
Solved! Go to Solution.
01-21-2013 09:06 PM
Hello,
I had gone through same issue once,Try with uploading different firmware version.
fact is that if your phone was having old firmware version(suppose 7.x.x version) it cannot be directly upgraded to 9.x.x version.
it should be upgraded to some intermediate version then to the latest version.
Rate the useful post!!
Regards
Vigeesh Kalathil Mohandas.
01-21-2013 09:06 PM
Hello,
I had gone through same issue once,Try with uploading different firmware version.
fact is that if your phone was having old firmware version(suppose 7.x.x version) it cannot be directly upgraded to 9.x.x version.
it should be upgraded to some intermediate version then to the latest version.
Rate the useful post!!
Regards
Vigeesh Kalathil Mohandas.
01-21-2013 10:05 PM
Dear Bro Vigeesh,
Thanks for ur advice, i will ask to my senior for download other firmware and try again.
maybe upgrades to version 8.x.x.
Best Regards,
Budi
01-21-2013 10:12 PM
Hello
To which cucm version this ip phone was registed before or Try to get the firmware version which the phone was having before
, then upload with next firmware version which is avail for you.
Regards
Vigeesh Kalathil Mohandas.
01-21-2013 11:14 PM
Hi
You should try verson 8.3(3) as the interim load.
Aaron
01-28-2013 05:34 PM
Dear All,
thank's for ur advice,
i am done now, i use 8.3.1 firmware version and it work.
now the ip phone work normally.
thanks.
Best Ragards,
Budi
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