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is_mail123
Beginner

Cannot access the log central in RTMT

Hi voice gigs .

 

I have an issue with accessing the log central in rtmt as I need to collect the traces and view the quality reports.

I tried to uninstall and reinstall the RTMT and tried totally on a different pc but didn't got any success .

 

I am thinking may be there are other pc where the rtmt may be logged in .

 

please help me out from this.

 

thanks

4 REPLIES 4
Gordon Ross
Engager

What's the problem?

 

GTG
 

Please rate all helpful posts.

when I tried to start the collect file option (by double clicking) nothing happens it is not showing up the other windows as it should be doing to collect the traces .

 

I did restarted the pc and used other pc , uninstalled the rtmt and reinstalled .

nothing is fixing it .

 

What version of RTMT and what version of Java?

Brandon Pierce
Enthusiast

RTMT isn't going to care who else is logged in.  What symptoms are you seeing? 

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