Hello! I am trying to test the 8811 and 8841 model phones in my Call Manager environment but the phones will not register. They just sit with the message on the screen of "Phone is registering".
I am running CUCM v9.1.2.11900-12 with DevPack v9.1.2.14098-1. I was already on a recent DevPack but this one was recommended by Cisco TAC.
After installing, in Device Defaults, I do not see an entry for the 8811 or 8841 phone:
Down the page a little bit, I do however see the following under Dual Bank:
And even before installing the latest DevPack, CUCM allowed me to add those models of phones (I have added them both manually as Auto-Register is turned off.)
I can ping the phones successfully.
I have tried the ethernet set to DHCP and Manual.
Under the IPv4 Setup, the phone downloads all of the correct network information (Subnet, DNS, Router, TFTP).
The active load on the phone is sip88xx.10-2-2-16.
The timezone appears to be off as the "Last upgrade" shows as "01/01/70 6:00p".
In Call Manager, both the Registration and IP Address display "Unknown".
On the phone under status messages, I see the following messages:
-"No trust list installed"
-"VPN not configured"
-"File not found: Skf4dd5740-ef24-9884-b242-0bf722365adb.xml.sgn"
All of our phone licensing is sufficient.
Any help or recommendations is greatly appreciated. Thanks!
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