Cannot see caller ID on cisco 7911 phone

[ElwinMkanyika]

Hi all,

I have configured a cisco 7911 with the following configurations:

ephone-dn  40  dual-line

number 999 no-reg both

label Faith_Test 999

name Faith_Test

corlist incoming In000-002-98

huntstop channel

ephone  40

device-security-mode none

mac-address 1111.2222.3333

username "Faith_Test" password Cisco

type 7911

button  1:40

Problem is that when i am talking on the phone then there is a second incoming call, i cannot see the caller ID hence i cannot call back. is it possible to fix this error?

[acampbell · Accepted solution]

Faith,

In your ephone-dn config

!

ephone-dn  40  dual-line

number 999 no-reg both

label Faith_Test 999

name Faith_Test

corlist incoming In000-002-98

huntstop channel

!

huntstop channel

This should mean that if this line/DN is in use then any futher calls to this number should receive busy tone

If you want to have call waiting then you need to remove the huntstop.

!

ephone-dn  40  dual-line

no huntstop channel

!

Now if the line/DN is in use a second caller should hear ring tone and the phone user should hear a bleep

every few seconds indicating that a new caller is waiting.

Regards,
Alex.
Please rate useful posts.

[ElwinMkanyika]

Hi Alex!

Thank you! This sorted the issue! The phone is working alright.

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