cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
1421
Views
0
Helpful
3
Replies
Highlighted
Beginner

Cannot set up conference calls

I am running CME with 7962 phones. When users try to create a conference call they get "unable to connect", this happens the first time the conf button is pressed.

Any ideas?                  

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Advisor

So does it work after the first time?

Does the phones in question have a MRG/MRGL with a conf bridge or are you using software based conferencing on CUCM?

Are these phones in question in the same location or diff locations?

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

View solution in original post

3 REPLIES 3
Highlighted
Advisor

So does it work after the first time?

Does the phones in question have a MRG/MRGL with a conf bridge or are you using software based conferencing on CUCM?

Are these phones in question in the same location or diff locations?

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

View solution in original post

Highlighted

This feature has never worked.

I am using the CME software version of conferencing.

The feature does not work weather the conference call is initiated to internal or external phones.

My mistake on pushing the "correct answer" button. I still require help with this issue.

Highlighted

have you configured conferencing resources on the cme router. Please attach your sh run

Please rate all useful posts

"There is a wideness in God's mercy Like the wideness of the sea.There's a kindness in His justice Which is more than liberty"

Please rate all useful posts
Content for Community-Ad