Cannot sync end-user from LDAP

[samhopealpha]

CUCM8.5

I have created 2 OU in ActiveDirectory, i.e. CLASS1 and CLASS2

For the CLASS1, I am able to perform full sync with CLASS1 users to CUCM

However, after i added the second LDAP, that is CLASS2. It seems not able to sync to the CUCM.....

in CUCM, i added 2 LDAP records in SYSTEM > LDAP > LDAP Directory

CLASS1 search base: ou=class1,dc=cisco,dc=com

CLASS2 search base: ou=class2,dc=cisco,dc=com

and i also created  LDAP Authentication in SYSTEM > LDAP > LDAP Authentication

search base: ou=class1,dc=class,dc=com

Do I config incorrectly?? or anything missing?

Thanks

Sam

[Aaron Harrison]

Hi

Are you sure you have your search base DN correct? i.e. ou=class2,dc=cisco,dc=com - is class2 in the root of the domain alongside class1?

Does class1 contain valid objects? i.e. users, with lastname configured?

Aaron

[samhopealpha]

Here is the AD structure, both class1 and class2 are children of cisco.com

Active Directory Users and Computers

+-cisco.com

  +-Builtin

  +-class1

  +-class2

  +-Computers

  +-Domain Controllers

  +-ForeignSecurityPrincipals

  +-Users

Class1 has student01 - student04

Class2 has student05 - student08

and Class1 can be synchronized to CM successfully, but Class2 cannot ...

both groups of user has been assigned firstname, lastname.

Thanks

Sam

[Dennis Mink]

Does the distinguished userid u use to read out class2 ( as configured in cucm) in fact have the appropriate to read class2 users?

Sent from Cisco Technical Support iPhone App

[samhopealpha]

In CUCM > User Management > End User

There is only Class1 users appear ... nothing about the Class2

Sam