Cause i = 0x8281 - Unallocated/unassigned number

[sathish.kumar11]

Hi All,

I have configured h323 gateway from hq to pstn . when I try to call the following numbers from hq IP phone to Pstn phone am getting reorder tone .

912012517295 , 914087071222 . The output trace as follows

Bearer Capability i = 0x8090A2
                Standard = CCITT
                Transfer Capability = Speech  
                Transfer Mode = Circuit
                Transfer Rate = 64 kbit/s
        Channel ID i = 0xA98386
                Exclusive, Channel 6
        Calling Party Number i = 0x2181, '2012012001'
                Plan:ISDN, Type:National
        Called Party Number i = 0xC1, '2517295'
                Plan:ISDN, Type:Subscriber(local)
Apr 15 04:23:27.260: ISDN Se0/0/0:23 Q931: RX <- CALL_PROC pd = 8  callref = 0x808E
        Channel ID i = 0xA98386
                Exclusive, Channel 6
Apr 15 04:23:27.264: ISDN Se0/0/0:23 Q931: RX <- DISCONNECT pd = 8  callref = 0x808E
        Cause i = 0x8281 - Unallocated/unassigned number
Apr 15 04:23:27.264: ISDN Se0/0/0:23 Q931: TX -> RELEASE pd = 8  callref = 0x008E
Apr 15 04:23:27.272: ISDN Se0/0/0:23 Q931: RX <- RELEASE_COMP pd = 8  callref = 0x808E

But same when I try to call 9911 . The call succeeded to pstn . The output trace as follows

4:22:36.160: ISDN Se0/0/0:23 Q931: TX -> SETUP pd = 8  callref = 0x008D
        Bearer Capability i = 0x8090A2
                Standard = CCITT
                Transfer Capability = Speech  
                Transfer Mode = Circuit
                Transfer Rate = 64 kbit/s
        Channel ID i = 0xA98386
                Exclusive, Channel 6
        Calling Party Number i = 0x2181, '2012012001'
                Plan:ISDN, Type:National
        Called Party Number i = 0x80, '911'
                Plan:Unknown, Type:Unknown
Apr 15 04:22:36.208: ISDN Se0/0/0:23 Q931: RX <- CALL_PROC pd = 8  callref = 0x808D
        Channel ID i = 0xA98386
                Exclusive, Channel 6
Apr 15 04:22:36.212: ISDN Se0/0/0:23 Q931: RX <- ALERTING pd = 8  callref = 0x808D
        Progress Ind i = 0x8188 - In-band info or appropriate now available
Apr 15 04:22:51.796: ISDN Se0/0/0:23 Q931: TX -> DISCONNECT pd = 8  callref = 0x008D
        Cause i = 0x8090 - Normal call clearing
Apr 15 04:22:51.804: ISDN Se0/0/0:23 Q931: RX <- RELEASE pd = 8  callref = 0x808D

Why what is the reason ? Any Idea

[Deepak Rawat]

Disconnect is coming from Telco, check with them why they are not accepting the number. Is it happening with all the 7 digit calls that you dial. In case you have multiple sites, try calling from other phones as well

Apr 15 04:23:27.264: ISDN Se0/0/0:23 Q931: RX <- DISCONNECT pd = 8  callref = 0x808E
        Cause i = 0x8281 - Unallocated/unassigned number

Regards

Deepak

[Suresh Hudda]

Are you able to dial "2517295" from mobile/PSTN phone ?

In unsuccessful call you are getting DISCONNECT message from service provider side so you can ask your service provider why they are sending disconnect message.

Or you may try to change PLAN & TYPE to unknown - unknown once.

Suresh

[sathish.kumar11]

Hi Deepak and Suresh ,

I am just testing this things no service provider and all . And by dialing "2517295"  getting reoder tone Even this time i din get any output trace .

If it rejects call it should reject 9911 also right only that one working others not working .

Any solution for this?

[Deepak Rawat]

First of all if one number is working that does not give the guarantee the other will also work specially if the dialing pattern is not same. You are comparing 7 digit dialing with 3, in case of 911 the plan and type is Unknown. Try changing that for 7 digit dialing as well and see if it works.

Also did you try calling it from Cell Phone as Suresh suggested

Regards

Deepak

[sathish.kumar11]

Hi Deepak, I am using Cipc's for this testing , This is a lab scenario . Following route pattern and translation pattern am using for this outbound calls .

Route Pattern: \+!

Translation Pattern :9011.!#

91.[2-9]XX[2-9]XXXXXX

9.[2-9]XXXXXX

9.911

Why am getting this error Cause i = 0x8281 - Unallocated/unassigned number

when I get this kind error what check list I should follow .

[Deepak Rawat]

Oh I see so you are simulating this in a lab environment. Can you provide show run from the router that is working as PSTN. Does it have the required dial-peers to accept 7 digits and then ring one of the lines configured on PSTN phone. It definitely looks to be a configuration issue in the PSTN router that 7 digit dialing is not working, check the config again

Regards

Deepak

[sathish.kumar11]

Hi Deepak Here is the configuration of Pstn ! hostname pstn ! boot-start-marker boot system flash c2800nm-adventerprisek9_ivs_li-mz.151-4.M7.bin boot-end-marker ! ! card type t1 0 0 card type e1 0 1 ! no aaa new-model ! memory-size iomem 25 clock timezone SGT 8 0 network-clock-participate wic 0 network-clock-participate wic 1 ! dot11 syslog no ip source-route ! ! ip cef ! ip dhcp excluded-address 10.140.1.1 10.140.1.200 ! ip dhcp pool pstn-phone network 10.140.1.0 255.255.255.0 option 150 ip 10.140.1.1 default-router 10.140.1.1 ! ! no ipv6 cef ! multilink bundle-name authenticated ! ! ! ! isdn switch-type primary-ni ! ! ! voice service voip ! ! ! ! voice translation-rule 1 rule 1 /^.*800.*/ /6007/ rule 2 /^.*866.*/ /6007/ rule 3 /^.*877.*/ /6007/ rule 4 /^.*888.*/ /6007/ rule 5 /^.*\(2517295\)/ /201\1/ rule 6 /^.*\(4087071222\)/ /\1/ rule 7 /^.*44\(2030215601\)/ /\1/ rule 8 /^.*44\(7777881233\)/ /\1/ rule 9 /^.*900.*/ /6008/ rule 10 /^.*\(3015551234\)/ /\1/ ! voice translation-rule 2 rule 1 /^.*800.*/ /6007/ rule 2 /^.*866.*/ /6007/ rule 3 /^.*877.*/ /6007/ rule 4 /^.*888.*/ /6007/ rule 5 /^.*\(2012517295\)/ /\1/ rule 6 /^.*\(4087071222\)/ /\1/ rule 7 /^.*44\(2030215601\)/ /\1/ rule 8 /^.*44\(7777881233\)/ /\1/ rule 9 /^.*900.*/ /6008/ rule 10 /^.*\(5551234\)/ /301\1/ ! voice translation-rule 3 rule 1 /^.*0\(2030215601\)/ /\1/ rule 2 /^.*0\(7777881233\)/ /\1/ rule 3 /^.*808\(.+\)/ /6003/ rule 4 /^.*800\(......$\)/ /6004/ rule 5 /^.*800\(.......$\)/ /6004/ rule 6 /^88224...$/ /&/ type any subscriber rule 7 /^\(2256345101\)/ /\1/ type any subscriber rule 8 /^.*\(4087071222\)/ /\1/ rule 9 /^.*\(2012517295\)/ /\1/ rule 10 /^09\(.+\)/ /6009/ rule 11 /^.*\(3015551234\)/ /\1/ rule 12 /\(^001\)\(.*\)/ /\1\2/ type any international ! voice translation-rule 4 rule 1 /^2030215601/ /44&/ type any international rule 2 /^7777881233/ /44&/ type any international rule 3 /^22.*/ /44&/ type any international rule 4 /^0\(22.*\)/ /44\1/ type any international rule 5 /^201\(201.*\)/ /\1/ type any subscriber rule 6 /^301....$/ /301&/ type any national ! voice translation-rule 5 rule 1 /^2030215601/ /44&/ type any international rule 2 /^7777881233/ /44&/ type any international rule 3 /\(^22.*\)/ /44\1/ type any international rule 4 /^0\(22.*\)/ /44\1/ type any international rule 5 /^301\(301.*\)/ /\1/ type any subscriber rule 6 /^201....$/ /201&/ type any national ! voice translation-rule 6 rule 1 /^22.*/ /44&/ type any international rule 2 /^301301.*/ /1&/ type any international rule 3 /^201....$/ /1201&/ type any international rule 4 /^301....$/ /1301&/ type any international rule 5 /^201201.*/ /1&/ type any international rule 6 /^22\(.*\)/ /\1/ type any subscriber rule 7 /^022\(.*\)/ /\1/ type any subscriber rule 8 /^7777881233/ /&/ type any national rule 9 /1201.*/ /&/ type any international rule 10 /^201.*/ /1201&/ type any international rule 11 /^301.*/ /1301&/ type any international rule 12 /1301.*/ /&/ type any international rule 14 /^20.*/ /&/ type any national ! voice translation-rule 7 rule 1 /^22.*/ /44&/ type any international rule 2 /^0\(22.*\)/ /44\1/ type any international rule 3 /^301....$/ /301&/ rule 4 /^201\(201.*\)/ /\1/ type any subscriber ! voice translation-rule 9 rule 1 /^\+44\(.*\)/ /\1/ rule 2 /^0\(22.*\)/ /44\1/ type any international rule 3 /^301....$/ /301&/ rule 4 /^201\(201.*\)/ /\1/ type any subscriber ! voice translation-rule 10 rule 1 /^22.*/ /44&/ type any international rule 2 /^0\(22.*\)/ /44\1/ type any international rule 3 /^201....$/ /201&/ rule 4 /^301\(301.*\)/ /\1/ type any subscriber ! ! voice translation-profile ! ! voice translation-profile BR1-in translate called 2 ! voice translation-profile BR1-out translate calling 5 translate called 2 ! voice translation-profile BR2-in translate called 3 ! voice translation-profile BR2-out translate calling 6 ! voice translation-profile ToUK translate calling 8 ! voice translation-profile ToUS translate calling 7 ! voice translation-profile ToUSNoBR1 translate calling 10 ! voice translation-profile ToUSNoHQ translate calling 9 ! ! voice-card 0 ! crypto pki token default removal timeout 0 ! ! ! ! license udi pid CISCO2811 sn FHK1049F0GA license accept end user agreement ! redundancy ! ! controller T1 0/0/0 clock source internal cablelength long 0db pri-group timeslots 1-6,24 description T1 to HQ ! controller T1 0/0/1 clock source internal cablelength long 0db pri-group timeslots 1-6,24 description T1 to BR1 ! controller E1 0/1/0 clock source internal pri-group timeslots 1-6,16 description E1 to BR2 ! controller E1 0/1/1 ! ! ! ! ! ! ! ! ! interface FastEthernet0/0 description Trunk to Switch no ip address duplex auto speed auto ! interface FastEthernet0/0.140 description PSTN encapsulation dot1Q 140 ip address 10.140.1.1 255.255.255.0 ! interface FastEthernet0/1 no ip address shutdown duplex auto speed auto ! interface Serial0/0/0:23 description ISDN to HQ no ip address encapsulation hdlc isdn switch-type primary-ni isdn protocol-emulate network isdn incoming-voice voice no cdp enable ! interface Serial0/0/1:23 description ISDN to BR1 no ip address encapsulation hdlc isdn switch-type primary-ni isdn protocol-emulate network isdn incoming-voice voice no cdp enable ! interface Serial0/1/0:15 description ISDN to BR2 no ip address encapsulation hdlc isdn switch-type primary-net5 isdn protocol-emulate network isdn incoming-voice voice no cdp enable ! ! router eigrp 1 network 10.0.0.0 ! ip forward-protocol nd no ip http server no ip http secure-server ! ! ! ! ! ! ! ! ! control-plane ! ! voice-port 0/0/0:23 translation-profile incoming HQ-in translation-profile outgoing HQ-out ! voice-port 0/1/0:15 translation-profile incoming BR2-in translation-profile outgoing BR2-out ! voice-port 0/0/1:23 translation-profile incoming BR1-in translation-profile outgoing BR1-out ! ! ! mgcp profile default ! ! dial-peer voice 1 pots destination-pattern 4422........ incoming called-number . direct-inward-dial port 0/1/0:15 prefix 301 ! dial-peer voice 22 pots destination-pattern 22........ port 0/1/0:15 prefix 22 ! dial-peer voice 220 pots destination-pattern 022........ port 0/1/0:15 prefix 22 ! dial-peer voice 201 pots destination-pattern 201....... port 0/0/0:23 prefix 201 ! dial-peer voice 301 pots destination-pattern 301....... port 0/0/1:23 prefix 301 ! dial-peer voice 1201 pots destination-pattern 1201....... port 0/0/0:23 prefix 201 ! dial-peer voice 1301 pots destination-pattern 1301....... port 0/0/1:23 prefix 301 ! dial-peer voice 44 pots destination-pattern 4422........ port 0/1/0:15 prefix 22 ! dial-peer voice 1144 pots destination-pattern 0114422........ port 0/1/0:15 prefix 22 ! dial-peer voice 201001 pots destination-pattern 001201....... port 0/0/0:23 prefix 201 ! dial-peer voice 301001 pots destination-pattern 001301....... port 0/0/1:23 prefix 301 ! dial-peer voice 2012 pots destination-pattern 201.... port 0/0/0:23 prefix 201 ! dial-peer voice 3012 pots destination-pattern 301.... port 0/0/1:23 prefix 301 ! dial-peer voice 882 pots shutdown destination-pattern 8822.... port 0/1/0:15 prefix 8822 ! ! ! ! telephony-service no auto-reg-ephone max-ephones 2 max-dn 14 ip source-address 10.140.1.1 port 2000 cnf-file perphone load 7965 SCCP45.9-4-2-1S max-conferences 8 gain -6 transfer-system full-consult create cnf-files version-stamp Jan 01 2002 00:00:00 ! ! ephone-dn 1 dual-line number 911 secondary 2005 label US Emerg,TollFree,Local,Prem. description PSTN translation-profile outgoing ToUS ! ! ephone-dn 2 dual-line number 4087071222 label US_LD 4087071222 3015551234 translation-profile outgoing ToUS ! ! ephone-dn 3 dual-line number 999 label U.K. Emerg ! ! ephone-dn 4 dual-line number 112 label 112 ! ! ephone-dn 5 dual-line number 2030215601 label London 442030215601 translation-profile outgoing ToUK ! ! ephone-dn 6 dual-line number 7777881233 label Mobile U.K. 447777881233 translation-profile outgoing ToUK ! ! ephone-dn 7 dual-line number 6003 label U.K. TollFree ! ! ephone-dn 8 dual-line number 6004 label U.K. TollFRee ! ! ephone-dn 9 dual-line number 6005 label LocalCall ! ! ephone-dn 10 dual-line number 6007 label TollFree translation-profile outgoing ToUS ! ! ephone-dn 11 dual-line number 2012517295 label US Mobile 2012517295 translation-profile outgoing ToUSNoHQ ! ! ephone-dn 12 dual-line number 6008 label Premium_US translation-profile outgoing ToUS ! ! ephone-dn 13 dual-line number 6009 label Premium_UK ! ! ephone-dn 14 dual-line number 3015551234 label 3015551234 translation-profile outgoing ToUS ! ! ephone 1 device-security-mode none description PSTN mac-address 0000.0000.0001 type 7965 button 1o1,10,12 2o2,14 3o11,13 4o3,4,7,8,9 button 5:5 6:6 ! ! ! ephone 2 device-security-mode none description PSTN mac-address 0000.0000.0002 type CIPC button 1o1,10,12 2o2,14 3o11,13 4o3,4,7,8,9 button 5:5 6:6 ! ! ! ! line con 0 exec-timeout 0 0 password adpa$$1 login line aux 0 line vty 0 4 exec-timeout 0 0 password adpa$$1 login transport input all ! scheduler allocate 20000 1000 ntp server 10.1.5.1 end

[sathish.kumar11]

Hi Deepak , Here I attached the config file of pstn and hq for your reference .....

[Deepak Rawat · Accepted solution]

There is no ephone-dn for this number 2517295 on your PSTN router and therefore the call is failing. Change the DN in below configuration to 2517295 and it should work then

ephone-dn  11  dual-line
 number 2012517295
 label US Mobile 2012517295
 translation-profile outgoing ToUSNoHQ

Regards

Deepak

[sathish.kumar11]

Hi Deepak,

After changing It works perfect ... Then for this numberes also I need to change like you mentioned above ?

914087071222 , 9011442030215601 please explain Deepek

Regards,

Sathish

[Deepak Rawat]

Suresh, simply make a list of the numbers that will exist on the PSTN Phone based on the number which will be sent from the gateway to PSTN and configure them with the exact number on the ephone-dn level you want such as 2517295 in this case.

Regards

Deepak

[sathish.kumar11]

Hi Deepak,

I will try as you said .Thanks for your time and kind help ..cheers :)

Regards,

Sathish

[Deepak Rawat]

No issues, please remember to mark the thread as Answered if there are no further questions on the topic.

Regards

Deepak