IP Telephony and Phones

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Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
Translator by Community Manager
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Dear Friends, When call comes from PSTN network . Caller id is not displaying for call handler user input CUCM and Unity integrated with SIP. caller id displaying fine if call comes from internal extensions which hits call handler.Please let me know...

Resolved! CUC call routing

Dear All, I have a quick question. When the board number 29001 is called (internally or externally) a welcome prompt is being played and then it is prompting to enter desired extension or press 0 for operator. I can see the call handler configured fo...

Syed by Level 3
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Dear All, We planned to upgrade from CWMS 2.5 to 2.6 .  This is consider as Minor upgrade or Major upgrade ? If it's Major upgrade what about license ? Same license can be used for 2.6 also ? Any upgrade kit need to order to get the new license for ...

Hi, We have a VG350 voice gateway connected to the CUCM. One of the FXO ports has got a direct PSTN line, and another has a PBX trunk connection. The PBX connection allows you access to the national PSTN if you use the route pattern 910[1-8]XXXXXXXX...