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Explorer

CCM / Callmanager automatic report generation problem

I can recieve daily reports without a problem, but the monthly reports never come with the same configuration.

CCMBE 8.6

Anyone else experience this?

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Cisco Employee

Does this help:

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsz27267

CAR Reports are being mailed to users other than CAR Administrators.

This will occur when 'mailing option' is checked on CAR Admin page.

This is expected.   Individuals/end users get the individual bill summary reports, managers get the individual and department bill summary reports, top n reports, and qos summary report, and CAR Admins get all Pregenerated reports that are enabled.


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