07-11-2007 10:09 PM - edited 03-14-2019 10:30 PM
Hello
we run a CM cluster with 4.2(3).
When I log off the ccmuser page I always get a HTTP 500 error message (HTTP 500 - Internal server error) instead of beeing redirected to the logon page. All functions in the ccmuser interface work.
Any ideas???
Thanks Reto
07-11-2007 10:19 PM
I had a similar case before and Callmanager users were using Internet Explorer version 7 for accessing the ccmuser page.
Use any of the following browsers: Internet Explorer 5 or 6, or Netscape Communicator versions 4.X.
HTH
07-11-2007 10:50 PM
Thanks for your response.
We use still IE 6.0 on our PCs and have this problem.
Any other ideas??
Thanks for help
Reto
07-12-2007 04:14 AM
What ES/SR are you currently running ?
Looks like this is a new Bug
07-12-2007 06:18 AM
Hi
we run 4.2(3)sr2b.
Reto
07-12-2007 06:25 AM
Ok, yes. I was able to re-create this in my lab as well. This for sure looks like a big and I've seen a few emails floating within cisco as of now. As of now there is no resolution found for it now do I have a Bug ID for the same. I'm sure something should be filed within the coming week . As of now there is no fix for this.
08-06-2007 01:31 AM
Is there a solution around for the logoff failure on the ccmuser web interface?
Thanks for feedback
Reto
08-06-2007 04:22 AM
Yes, there is a solution available for this. You will have to open a TAC case to get a new logoff.asp file to fix the issue
08-16-2007 04:51 AM
Do you happen to have the bug id for this?
Thanks
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