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CDR Block Device/Line in Reporting

Rene Mueller
Contributor
Contributor

Hi Folks!

We are using CDR on CUCM 8.6 and I would like to know if it is possible to block or hide a Device or Line of being reported. Like the phone of CEO or some special managers not beeing reported. Maybe there is a flag I can setup in CUCM or CRD to do this?!

Hope for your help and comments!

Regards.

2 Accepted Solutions

Accepted Solutions

Jaime Valencia
Cisco Employee
Cisco Employee

Reports cannot be customized, you cannot add/remove fields.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

View solution in original post

Correct, if you want enhanced capabilites, you would need to use a 3rd party app

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

View solution in original post

3 Replies 3

Jaime Valencia
Cisco Employee
Cisco Employee

Reports cannot be customized, you cannot add/remove fields.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

Hi Jaime,

thanks for your comment so far. Does this also mean, that it is not possible to just collect information of offnet calls and hide onnet calls being reported?

Thanks!

Correct, if you want enhanced capabilites, you would need to use a 3rd party app

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate
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