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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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Contributor

CDR Block Device/Line in Reporting

Hi Folks!

We are using CDR on CUCM 8.6 and I would like to know if it is possible to block or hide a Device or Line of being reported. Like the phone of CEO or some special managers not beeing reported. Maybe there is a flag I can setup in CUCM or CRD to do this?!

Hope for your help and comments!

Regards.

Everyone's tags (6)
2 ACCEPTED SOLUTIONS

Accepted Solutions
Hall of Fame Cisco Employee

CDR Block Device/Line in Reporting

Reports cannot be customized, you cannot add/remove fields.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate
Hall of Fame Cisco Employee

CDR Block Device/Line in Reporting

Correct, if you want enhanced capabilites, you would need to use a 3rd party app

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate
3 REPLIES 3
Hall of Fame Cisco Employee

CDR Block Device/Line in Reporting

Reports cannot be customized, you cannot add/remove fields.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate
Contributor

CDR Block Device/Line in Reporting

Hi Jaime,

thanks for your comment so far. Does this also mean, that it is not possible to just collect information of offnet calls and hide onnet calls being reported?

Thanks!

Hall of Fame Cisco Employee

CDR Block Device/Line in Reporting

Correct, if you want enhanced capabilites, you would need to use a 3rd party app

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate
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