Hey Community,
I'm trying to get all of the incoming and outgoing calls from specific user exported to a file, but it seems there's no way to do it in CAR. The closest I've gotten is CDR >> Search >> By User/Extension, but it only allows to send via email, and the formatting on that is brutal and un-readable, as stated by this article:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080933fcf.shtml#csverr
Anyone have any suggestions or ideas? Much appreciated.
CUCM Version: 7.1
Thanks,
neocec