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CDR for Individual Users - Incoming and Outgoing Calls

Giovanni Ceci
Beginner
Beginner

Hey Community,

I'm trying to get all of the incoming and outgoing calls from specific user exported to a file, but it seems there's no way to do it in CAR. The closest I've gotten is CDR >> Search >> By User/Extension, but it only allows to send via email, and the formatting on that is brutal and un-readable, as stated by this article:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080933fcf.shtml#csverr

Anyone have any suggestions or ideas? Much appreciated.

CUCM Version: 7.1

Thanks,

neocec

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