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Change Display name in "UnityConnection" user in UC 8.6

bijin bharathan
Level 1
Level 1

Hello,

Is it possible to change the display name of UnityConnection  user in UC 8.6?

Thanks

Bijin

4 Replies 4

Chris Deren
Hall of Fame
Hall of Fame

Are you referring to specific users?  Is the system integrated with LDAP?

Chris

Unity connection has a local user named "UnityConnection".I need to change the dispaly name of the user.yes it is integrated LDAP.

You may have seen this in documentation, but apparently this is not configurable:

Unity Connection Messaging System

This account acts as a surrogate sender for messages from unidentified callers. Thus, user messages from unidentified callers are identified as coming from the Unity Connection Messaging System mailbox (UnityConnection@).

The alias for this account is UnityConnection. This account can be viewed in Cisco Unity Connection Administration, but cannot be modified or deleted.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsag170.html#wp1095895

While the name is not editable in Unity Connection, you can create an Exchange mailbox called unityconnection@ and give it the Display Name you'd like to see.  Your users will now see that new name instead of the default "Unity Connection Messaging" name.

--
-Mark Turpin