Change Ring Time on Analog Phone

[telephone]

One of my users has an analog phone that is synced with Unity Connection. The device rings only twice before going to voicemail. I have tried to change this on Unity Connection but have not found a setting to allow it, and I have not found any such option on the phone itself, (a VTech Dect 6.0 I think is the model). I have tried to change the call forward settings through CUCM but this has not done anything either. Any suggestions?

[Vaijanath Sonvane]

Hi,

In CUCM Administration, you need to change "No Answer Ring Duration" under Directory Number configuration. The default value is 12 Seconds which is 3 Rings. (4 Seconds = 1 Ring).

[telephone]

Thanks for your response. I have already changed that number to 45, but the phone still goes to voicemail by the third ring.

[George Sotiropoulos]

That is strange that the above doesn’t work.

How is your analog phone connected to the network, is it through an ATA? Have you try to reset it?