06-12-2008 05:00 AM - edited 03-15-2019 11:14 AM
What are the procedures to install the CIPC in CCM Express version 4.1. Kindly suggest how to get the ios and the best methord to do it. The flash is :c2800nm-spservicesk9-mz.124-11.XJ4.bin
06-12-2008 05:09 AM
Hi Sunny,
Long time my friend, hope all is well :)
Support for IP Communicator was added in CME 4.0 so you should be good to go! Have a look at the steps below;
SCCP: Configuring Cisco IP Communicator Support
To enable support for Cisco IP Communicator, perform the following steps.
Prerequisites
Cisco Unified CME 4.0 or a later version
Cisco IP Communicator 2.0 or a later version
IP address of the Cisco Unified CME TFTP server
(Optional) Headsets with microphones for users
DETAILED STEPS
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Step 1 Download the latest version of the Cisco IP Communicator software and install it on your PC.
The download website is at http://www.cisco.com/pcgi-bin/tablebuild.pl/ip-iostsp.
Step 2 (Optional) Attach a headset with microphone to your PC.
Step 3 Start the Cisco IP Communicator application.
Step 4 Define the IP address of the Cisco Unified CME TFTP server.
a. Open the Network > User Preferences window.
b. Enter the IP address of the Cisco Unified CME TFTP server.
Step 5 Wait for the Cisco IP Communicator application to connect to Cisco Unified CME and register.
Step 6 Configure the extension numbers and line buttons for the Cisco IP Communicator.
Use the normal phone provisioning commands described in the "SCCP: Creating Directory Numbers" section. In the type command, use the CIPC keyword to identify this phone as a Cisco IP Communicator.
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SCCP: Verifying Cisco IP Communicator Support
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Step 1 Use the show running-config command to display ephone-dn and ephone information associated with this phone.
Step 2 After Cisco IP Communicator registers with Cisco Unified CME, it displays the phone extensions and soft keys in its configuration. Verify that these are correct.
Step 3 Make a local call from the phone and have someone call you. Verify that you have a two-way voice path.
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SCCP: Troubleshooting Cisco IP Communicator Support
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Step 1 Use the debug ephone detail command to diagnose problems with calls. For more information, see the Cisco Unified CME Command Reference.
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From this good doc;
Hope this helps!
Rob
06-14-2008 11:14 PM
Hi Rob
how are you doing ? here everything going smooth, thanks you very much for your proper guidance to install the CIPC . I really appreciate your help.
Regards
sunny
06-12-2008 05:10 AM
A quick and easy way is as follows:
1) make sure your telephony-service has enough 'max-ephones' and 'max-dn' configured to allow for the addition of the new CIPC phone and DNs you will assign it.
2) create ephone-dn(s) to be used by CIPC.
ie:
ephone-dn 10 dual
number 2002
3) create an ephone to be used by CIPC
ie:
ephone 7
MAC xxxx.xxxx.xxxx
type cipc
button 1:10
4) be sure the CIPC PC is in a proper vlan to talk to the CCME/TFTP server and it should register as soon as the ephone creation is completed.
Please see the following link for more info on CCME phone setup:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmebasic.html
06-12-2008 05:14 AM
Hi Greg,
Excellent tips buddy! +5 points for this very helpful info.
Take care!
Rob
06-12-2008 05:21 AM
tyvm master.....! <@:)~
why do you always beat me by one minute when answering??
you R quick and i never notice until it is too late.
(and you wrote an entire chapter of a book compared to my 8 liner)
yesterday i posted, saw you posted immediately prior and just removed my post...i hate to sound repetitive; especially after the master has given his input, mine sounds so trivial.
arg...it's tough to be grounded like a turkey when you're surrounded by soaring eagles!!!
PS...nobody gives me 5 points without getting them right back!!!
06-12-2008 05:33 AM
Hey Greg,
Thanks so much! I love the master reference hahaha......not quite. Never remove a post, the more the merrier :) Plus I get beat out by a minute all the time due to my "Baboon like" typing skills (should have never skipped all those classes in Typing 10 ;-)
Keep on Rockin!
Rob
06-14-2008 11:15 PM
Hi Greg
Thank you for your help to configure the CIPC in the proper way.
05-19-2010 08:45 PM
hi ,
mac address whether these cipc can from a computer device that has been installed? if cipc installed on your computer so that the mac address to use is the mac address of that computer.
please !!!!
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