Solved: Hi.

DONNA WHEELOCK · ‎04-14-2014

I have CIPC 8.6 installed on Win 7 laptop using Cisco VPN into the company. I can not get it to register. It just keeps saying configuring IP...

Help needed.

Carlo Poggiarelli · ‎04-14-2014

Hi. Ensure that you are using "Use this device name" instead of using network interface on CIPC's network configuration On device name field should be present the one specified on CUCM HTH Regards Carlo

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Jaime Valencia · ‎04-14-2014

Have you already verified you can reach CUCM, and basic connectivity??

That your VPN has routing to CUCM??

HTH

java

if this helps, please rate

DONNA WHEELOCK · ‎04-14-2014

IT does download the CTL file from the CUCM but then nothing.......

Brian Meade · ‎04-14-2014

Can you download the phone's config file via a TFTP client on the same PC while connected to the VPN?

DONNA WHEELOCK · ‎04-14-2014

I dont know. I dont have a TFTP client on my laptop.

Brian Meade · ‎04-14-2014

Install one then?

Carlo Poggiarelli · ‎04-14-2014

Hi. Ensure that you are using "Use this device name" instead of using network interface on CIPC's network configuration On device name field should be present the one specified on CUCM HTH Regards Carlo

Please rate all helpful posts "The more you help the more you learn"

CIPC wont register