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Cisco 6861 desktop with answer machine

Barn
Level 1
Level 1

How do I shorten the number of rings before the call minder answer machine kicks in. The phone set does not offer that option in the preferences menu. Thanks

 

2 Replies 2

Jonathan Schulenberg
Hall of Fame
Hall of Fame

The Call Forward No Answer timer is performed by the call control platform, not the phone.

If you are using CUCM, go to the Directory Number configuration page and look for the field "No Answer Ring Duration (seconds)". That field determines the number of seconds a DN will ring before the Ring No Answer behavior kicks in.

Maren