09-19-2012 01:43 AM - edited 03-16-2019 01:16 PM
Hi,
on display it say 2 miss call and when I press softkey detail it say no miss call. Also when I go to calls, received and placed calls are list but miss are not recorded.
I update phone firmware to latest wersion but still same!
cmterm-69xx-sip.9-3-1-5.cop.sgn
CCM 7.1.5
THX
Ivan
09-19-2012 11:57 PM
Hi Ivan,
Could you please check if TFTP server configured on the phone. Or phone learning about TFTP.
If not you may be missing option 150.
Please do rate if the given information helps
Thanks
09-20-2012 01:14 AM
Hi Amrinder,
thx you for your replay. Option 150 was configured, tftp is restarted but still no same issue.
On other cisco phones 7941, 7911 works ok.
regards,
Ivan
09-20-2012 02:09 AM
Hi Ivan,
could you please try to factory reset one of the phone and configure it again.
lets see if it record any miss call.
thanks
09-20-2012 05:09 AM
Hi Ivan,
It seems that you are being affected by the following BUG: CSCua86581
Though it mentions CUCM 8, it seems, that it has more to do with phone firmware.
There is an ES Patch available,so, if you open a TAc case, The Engineer should be able to provide you the same.
Thanks,
Som.
09-20-2012 01:43 PM
Hi Ivan,
Just another thing to check
if you log to ur call manager and find that extension .
Under the line, there will be a tick box “Log miss call"
Please check if that ticked.
thanks
09-25-2012 03:30 AM
Hi,
thx everyone for help and replay. I am on short vacation and I am not on-line so sorry for not replaying.
Amrinderi I cant find that option?!?
THX
Ivan
10-04-2012 07:47 AM
Hi,
I download 9.2(4) firmware, upload it to tffp server, restart it, check on device-device settings -
Device Defaults Configuration is selected SCCP69xx.9-2-4-3, restart the phone but phone is not downgrading?
What did I miss? do I need to press any key?
THX,
Ivan
10-04-2012 07:54 AM
Restart the TFTP Service.
10-04-2012 08:20 AM
i restart TFTP two times.... but nothing...
10-04-2012 08:52 AM
LRO = Large Receive Offload? Switch Setting and is enabled upon defaullt fixed in 4.1 pack 2.
10-04-2012 08:53 AM
Ethtool -k eth0 LRO= No
10-04-2012 11:31 AM
it upgrade from 9.0 to 9.3 with no problem, so I think is no problem with LRO. but i will check that option tomorrow on job...
10-04-2012 09:36 AM
Hi Ivan,
Just to verify that you used the "signed" files - as the phones will not downgrade
otherwise
cmterm-69xx-sccp.9-2-4-3.cop.sgn
Cheers!
Rob
"May your heart always be joyful
May your song always be sung" - Bob Dylan
10-04-2012 11:28 AM
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