09-19-2012 01:43 AM - edited 03-16-2019 01:16 PM
Hi,
on display it say 2 miss call and when I press softkey detail it say no miss call. Also when I go to calls, received and placed calls are list but miss are not recorded.
I update phone firmware to latest wersion but still same!
cmterm-69xx-sip.9-3-1-5.cop.sgn
CCM 7.1.5
THX
Ivan
10-05-2012 12:03 AM
This morning I reset another phone on network and it "downgrade" automatically! After resetting all settings on test phones it also upgrade!
THX everyone!
10-05-2012 05:18 AM
Hi Ivan,
Thanks for posting back with your follow-up +5 for this!
Did the downgrade fix your original "Missed Calls" issue?
Cheers!
Rob
"May your heart always be joyful
May your song always be sung" - Bob Dylan
10-05-2012 05:41 AM
Yes, now miss call are visible!
THX!
Ivan
06-26-2014 12:47 AM
Me too facing smiler issue @Jaime Valencia @Manish Gogna
I have some 6921 ip phones are newly shipped , but not showing missed call info in Call records.below mention the detail as follows
-> If CUCM version is 7.1.3
-> Successfully running 6921 IP Phones ( old firmware ver : 9.0.2.0 )
-> Missed call info in Call records not seen ( newly firmware ver : 9.3.1.3)
From the Downloads i found that CUCM 7.1.3 Supports maximum up to 9.2(1) .
How should i Proceed to get the new ip phones to show missed calls in call records ?
06-26-2014 02:27 AM
Hi,
i am using
SCCP69xx.9-2-4-3 |
all call are listed.
Regards,
Ivan
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