Cisco 7937 Mics

[Sanjay.Kaul.]

Doe anyone know if the regular mics on the 7937 continue to work even with the extended Mics plugged in? It seems they don't and I wonder if they can be configured to do so? I mean when you connect a mic kit, does the mic on the main unit go off?

Thanks!

Sanjay

[Sreekanth Narayanan]

Are these extended mics supported by Cisco? Where did you purchase them and what's the PID for them? Unless they are compatible, there are going to be issues.

[Sanjay.Kaul.]

Yes they are supported extended Mic Kits from our vendor.

[Sreekanth Narayanan]

Are these the ones you are talking about?

http://www.voiplink.com/cisco-7937g-external-microphones-cp-7937-mic-kit-unused.html

CP-7937-MIC-KIT=

What's the firmware of the 7937 phone?

[Sanjay.Kaul.]

Yes they are and the FIrmware is 

apps37sccp.1-4-4-0

[Sreekanth Narayanan]

Ok. Connecting the extended mics shouldn't affect the base unit. It should still work too. I haven't seen any issues where the base unit mic stops functioning when the extended ones are present. IT should be a setting on the phone if it doesn't work for you.

[Sanjay.Kaul.]

Cool thanks! I am going to play with it and see if it is indeed an issue.