05-03-2012 08:14 AM - edited 03-16-2019 10:57 AM
I have two Cisco 7937G phones for some reason they are stuck at registering and I can't seem to figure out why. They don't even register as ephones on my router. Does anyone have any ideas as to why they would be doing this. They get IP addresses and have the firmware on.
05-03-2012 09:00 AM
Branden,
Can you do the ff:
debug tftp events
debug ephone register?
Send the outputs here.
05-03-2012 09:21 AM
Hi aok
Here is the output for both debugs
May 3 16:19:36.733: TFTP: Looking for RingList.xml
May 3 16:19:36.757: TFTP: Looking for SEP0004F2E87673.cnf.xml
May 3 16:19:41.793: TFTP: Looking for XMLDefault.cnf.xml
May 3 16:19:41.793: TFTP: Opened system:/its/vrf1/XMLDefault.cnf.xml, fd 14, size 3182 for process 201
May 3 16:19:41.809: TFTP: Finished system:/its/vrf1/XMLDefault.cnf.xml, time 00:00:00 for process 201
May 3 16:19:42.865: TFTP: Looking for /rp-sccp.jar
May 3 16:19:42.889: New Skinny socket accepted [2] from 0, sub 1 (12 active)
May 3 16:19:42.889: sin_family 2, sin_port 49153, in_addr 10.10.20.21
May 3 16:19:42.889: skinny_add_socket 2 10.10.20.21 49153
May 3 16:19:42.905: %IPPHONE-6-REG_ALARM: 25: Name=SEP0004F2E87673 Load=1.4(1) Last=Initialize
May 3 16:19:43.105: StationRegisterReject sent on socket 3 text No configuration entry for phone
05-03-2012 09:28 AM
I actually figured it out. Forgot to have auto-reg on in the telephony service!
05-03-2012 09:42 AM
Glad to know its working..
08-07-2018 09:11 PM
Thanks buddy this helped me, so cheers for posting your solution :)
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