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cisco 7941 IP Phone

pavlovskis1
Level 1
Level 1

I am trying to set up my voice mail on my Cisco 7941 Phone and when I push the message button it automatically dials 4999 which is voicemail and tells me the number I have dialed is not in service.

3 Replies 3

R M
Level 1
Level 1

Check the Calling Search Space on the Voice Mail Pilot.

Thanks for the advice I will check it out.

Chris Deren
Hall of Fame
Hall of Fame

What system? CUCM with Unity Connection? CME with CUE, other?

What is the exact message, as depending if it's coming from Unity it could mean you do not have mailbox configured or configured incorrectly, or if coming from CUCM Annunciator would indicate routing issue on CUCM.