01-27-2017 06:52 AM - edited 03-17-2019 09:19 AM
Hello Everyone,
I am trying to get a Cisco 8821 IP Phone to register with a Cisco 2951 ISR running 15.6(3)M1, which gives me CME 11.6.
The Cisco 8821 can only be registered via Fast Track in CME as full support isn't currently in the platform. The problem I have is that whilst I can get the phone to download it's firmware, and retrieve it's SEP007686CEB212.cnf configuration file, it doesn't try to register with the platform.
The following is my configuration:
tftp-server flash:dtblob8821.HE-01-005.sbn
tftp-server flash:fbi8821.HE-01-008.sbn
tftp-server flash:kern8821.11-0-3-6.sbn
tftp-server flash:rootfs8821.11-0-3-6.sbn
tftp-server flash:sb28821.HE-01-019.sbn
tftp-server flash:sip8821.11-0-3-6.loads
tftp-server flash:vc48821.11-0-3-6.sbn
!
voice service voip
ip address trusted list
ipv4 0.0.0.0 0.0.0.0
allow-connections sip to sip
sip
registrar server expires max 1200 min 300
!
voice-class codec 1
codec preference 1 g711ulaw
codec preference 2 g711alaw
!
voice register pool-type 8821
xml-config maxNumCalls 2
xml-config busyTrigger 1
transport tcp
phoneload-support
num-lines 1
description Cisco IP Phone 8821
reference-pooltype 9971
!
voice register global
mode cme
source-address 192.168.1.1 port 5060
max-dn 500
max-pool 150
load 8821 sip8821.11-0-3-6.loads
authenticate register
authenticate realm all
timezone 22
voicemail 8000
tftp-path flash:
auto-register
!
voice register dn 116
number 7027
pickup-group 8618
name Production
call-forward b2bua busy 8618
call-forward b2bua noan 8618 timeout 45
!
voice register pool 3
id mac 0076.86CE.B212
type 8821
number 1 dn 116
dtmf-relay sip-notify
session-transport tcp
username 8821-3 password cisco
voice-class codec 1
no vad
!
voice register global
create profile
As far as I can see, the handset can get the generated configuration file and it takes the password set under the username/password section of it's config so it is taking some bits of the config. It doesn't ever set it's line though, that remains greyed out on the phone.
From the handset I can see it complain about not being able to download the locale file, but I'm hoping this isn't an issue.
Has anyone managed to get an 8821 registered on CME?
Cheers,
James
Solved! Go to Solution.
01-28-2017 07:20 AM
Hi James,
Can you add bind command under voice service voip > sip > bind.
Also, please share the output of 'debug ccsip message' to see what errors are taking place during registration.
01-28-2017 07:20 AM
Hi James,
Can you add bind command under voice service voip > sip > bind.
Also, please share the output of 'debug ccsip message' to see what errors are taking place during registration.
01-30-2017 08:36 AM
Thanks Mohammed, you had the right idea. Turns out the loopback interface that the customer had bound the media and signalling to was non-routeable from the voice VLAN.
Rebound now to a valid interface and the handset has registered without issue. For some reason I can't see your comment to mark it as correct, but trust me you were right.
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