01-16-2014 11:00 AM - edited 03-16-2019 09:17 PM
Hello,
We have a situation where FXO ports are connected to DMS-10 at telco end. DMS-10 doesn't send out any disconnect tone or power denial. Is there a way to detect on CISCO ISR that remote party has disconnected call? Is there a way to disconnect a call after no activity on line after certain amount of time? CO has confirm that they have increase silent on lines to give ISR chance to disconnect the call.
Thank You.
01-16-2014 12:12 PM
Please share your config on the fxo ports setup
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01-16-2014 12:20 PM
voice-port 0/0/0
trunk-group BNS-10207 7
translation-profile incoming 1111
cptone CA
timeouts initial 10
timing hookflash-out 50
connection plar opx 1900
caller-id enable
01-16-2014 12:30 PM
timer media-inactive To enable the timer for media inactivity detection using the digital signal processor (DSP) (based on RTP as the only criterion) and to configure a multiplication factor based on the real-time control protocol (RTCP) timer interval, use the timer media-inactive command in gateway configuration mode. To reset to the default, use the no form of this command. timer media-inactive multiple no timer media-inactive multiple
When the timer media-inactive command is used, the gateway uses the inactivity timer as a combination of the timer media-inactive command and the ip rtcp report interval command. The timer media-inactive command uses DSP statistics. This capability is based on the configuration of callfeature parameters using application command-line interface (CLI) to enable control. The media are considered inactive only if there is no transfer of RTP packets in the send direction and no RTP packets in the receive direction. If RTP is present in either the send or receive direction, it is considered active. In this mode, DSP filters out any comfort noise packets, and the presence of any comfort noise packet is considered inactivity in either direction. The multiple argument (or multiplication factor) is multiplied by the interval that is set using the ip rtcp report interval command. This command configures the average interval between successive RTCP report transmissions for a given voice session. For example, if the value argument is set to 25,000 milliseconds, an RTCP report is sent every 25 seconds, on average. If no RTP packets are received during the calculated interval, the call is disconnected. The gateway signals the disconnect to the VoIP network and the time-division multiplexing (TDM) network so that upstream and downstream devices can clear their resources.
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01-16-2014 12:31 PM
http://www.cisco.com/en/US/docs/ios/voice/voiceport/configuration/guide/vp_tune_an-dig_vps_ps6350_TSD_Products_Configuration_Guide_Chapter.html
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01-16-2014 12:52 PM
Hello Thank you for relpy...
I have tried this and doesn't work. When remote end hangs up after hearing AA, call doesn't get cut off and AA trasfers call to hunt-group as it doesn't detect any input from user. If no one picks up on hunt-group it goes to GDM and leaves a 4 min lond dead-air message. Once VM terminates the call, call teardown happens normally.
01-16-2014 01:00 PM
Do you make use of b acd for AA
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01-16-2014 01:04 PM
AA script on CUE..below is configuration of Dial-peer pointing to CUE AA pilot. Seems like RTCP is still active one way from CUE AA to user but not in other direction, so it never kicks RTCP media-inactive command.
dial-peer voice 201 voip
description *** CUE VM Pilot ***
destination-pattern 1901
session protocol sipv2
session target ipv4:10.209.235.195
mailbox-selection last
dtmf-relay sip-notify
codec g711ulaw
ip qos dscp cs3 signaling
no vad
01-16-2014 01:08 PM
https://supportforums.cisco.com/thread/2143828
This looks closer to your issue with a solution
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01-17-2014 04:50 AM
Thank you for your reply...I tried to test that but still no change. I captured pcm.dat file and see there is disconnect tone coming from Telco, there is a silence on line for a few sec. I can't seem to find a work around.....
01-17-2014 04:55 AM
Here is my final config....
voice class dualtone-detect-params 1
freq-max-deviation 50
voice class custom-cptone DISC_CAN
dualtone disconnect
frequency 480 620
cadence 500 500
voice-port 0/0/0
supervisory disconnect dualtone mid-call
supervisory dualtone-detect-params 1
timeouts wait-release 1
supervisory custom-cptone DISC_CAN
Thank You.
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