Cisco ip Phone 7970 call log bug - loadfile: SCCP70.9-42SR1-1S

[mong]

Hi 

The Cisco 7970 phone does not have incoming or outgoing call history. 

 in the same building 7942 phone has  incoming and outgoing numbers. 

The boot load ID of the 7970 is 7970_64060118.bin and the load file is SCCP70.9-4-2SR1-1S.

The same symptom occurs when rebooting the 7970.

What is the problem?

[Ratheesh Kumar]

Hi there

Could be a firmware issue. The option could be playing around with multiple firmware. Try upgrade/downgrade.

Hope this Helps

Cheers
Rath!
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[George Sotiropoulos]

Maybe its worth trying to upgrade to a newer firmware version for example cmterm-7970_7971-sccp.9-4-2SR3-1

G