IP Telephony and Phones

Hello,I have set up CUCM 9.1(2) and Unity Connection 9.1(2) with an E.164+ based dialplan for all users.I want to set up direct transfers to email using * as a leading digit but this does not seem to work with the E.164 numbers.I have followed the st...

Hello, I tried to find the information on when to use the 316S vs. 166 or 169 of the IOS XE but couldn't find anything. Anyone can shed some light here? Thanks!T.

Hi every onei have a new requiment from agent. I hope people can help me :)  I have two CUBE connection together by sip trunk and 2 analog phone connect to them by FXS port. They want when agent1 pick up phone1 will auto dial to phone2 what connected...

At the moment, when a hunt group is called, the person to whom the call is forwarded doesn't see the Hunt Pilot Alerting Name, but instead sees the name / number of the person calling. This is especially inconvenient for staff who are in more than on...

Hi Folks, Can I use a VG450 in MGCP fallback mode to register to an ISR 4XXX CUBE in SRST mode? I am sure i have it all configured and when I isolate the VG450, I can see the MGCP try the CUCM's but it never tries the ISR. Yes I have created a SRST r...

Hello, everyone:I have a Call Handler with a Message Recipient using a Distribution List with the Dispatch Delivery enabled. I also have members in the DL, but they are getting rejected when entering their PIN. Does the CH require a unique PIN?Thank ...

Hi, i have a cp-7821 configures with last firmware release, and registered with a asterisk PBX, but i don't see a option to enable the missed call notification on the phone display.

Is it possible to transfer Cisco desk phone direct calls to a cell phone?  If so, what are the steps? Thanks!