We installed CIsco ip telephones to CICM. The phone can be able to join to CICM. I can call the inside CM server, and I can record voices. But the agents can't login on the phone. If we go to settings --> login the phone sent udp request to the CICM, but the answer is HTTP ERROR .
The dhcp configuration is good, the DNS server konfiguration is good.
There are cases/situations where we have to configure custome CPTONE to resolve FXO disconnect issue. Following are situations which can arise due to FXO disconnect issue:
Phone A calls Phone B, Phone B does not answer. Phone A then goes on-hook but Phon...
Cisco announced major enhancements today to Webex Contact Center. Learn more about the highlights including
better support for the needs of large contact centers worldwide
improvements in the agent and cust...
SymptomsI’m doing a factory reset on the mobile board and it’s giving me the same issues that I wasn’t able to also send over last time. It says that it can’t connect to the server because of a firewall (we don’t have one) and then sometimes it...