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Cisco IP Phone "High Traffic, Try Again Later"

Albert_Hernandez
Beginner
Beginner

Hi 

I´m new on the forum, I hope you can help me.

 

In some Ip phones shows the message "High Traffic, Try Again Later" in happens only in sometimes and people who call a lot out the company, internal calls works fine.

Someone says it could be because the QoS, or maybe because the bandwith between that site to my main site. 

 

If you need more information I can give u. I am CCNA R&S I am new on Voice perdon If I cant explain sthg

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

Albert_Hernandez
Beginner
Beginner

MAYBE IT IS TOO LATE TO REPLY but it can help for other admins on the future.

 

I had the problem with calls to cellphone, some cellphone, the problem was wiht the way to dial, some cellphone has to dial direct like your house. That was my problem, it was not problem for my router or pbx. 

 

I attach my debug from the router it sends the legend "Cause Value= 42"

 

Hope it can helps u!

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16 REPLIES 16

alteregoz
Beginner
Beginner

I had an issue with this once and it ended up being a mis-configuration of my Location Bandwidth Groups.   If you have the Location Bandwidth Manager Service activated in Serviceability, then CUCM will monitor network metrics to determine if a call is possible based on the setting provided for the location that the phones belong to.   

You can test this by disabling this service to see if the error goes away.   If it does, then you need to take a closer look at the settings for Locations that are participating in Bandwidth Management.

 

Evan

Thanks so much, can you tell me where can i find the manager bandwidth service? 

 

So sorry I am new on CUCM

off the top of my head, either system or device in the admin pages, then region/location.

 

you will have to look at the device pool of the phone first to see what region/location it has assigned. pretty easy to find though

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