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Cisco SIP trunk, Outbound Call errors

savio.ibrahim
Level 1
Level 1

Dear all,

I've established a sip trunk with ZTE MGW applianc but I'm receiving error everytime I use csim start for outbound calls,

The errors are the following ( debug ccsip errors):

Mar 26 17:41:47.467: //162/445401C08072/SIP/Error/sipSPIOutgoingCallSDP: Could not create source SDP for Outgoing Call

Mar 26 17:41:47.467: //162/445401C08072/SIP/Error/sipSPICreateOutboundSDP: Error in creating an SDP for the outbound call - Check for supported codecs

Mar 26 17:41:47.467: //162/445401C08072/SIP/Error/preprocessSetup: Error during outbound SDP creation

Mar 26 17:41:47.467: //-1/xxxxxxxxxxxx/SIP/Error/sipSPIGetContentQSIG: No Inbound Container Created !!!

Mar 26 17:41:47.467: //-1/xxxxxxxxxxxx/SIP/Error/sipSPIGetContentQ931: No Inbound Container Created !!!

Mar 26 17:41:47.467: //-1/xxxxxxxxxxxx/SIP/Error/ccsip_spi_process_ccapi_event: CCAPI Event Preprocessor Failure

Mar 26 17:41:47.467: voip_rtp_get_gccb:Error, no gccb for callID:162

Mar 26 17:40:02.955: //-1/xxxxxxxxxxxx/SIP/Error/get_content_length: Could not get Content-length

Mar 26 17:40:02.955: //160/000000000000/SIP/Error/ccsip_api_register_result_ind: Message Code Class 4xx Method Code 100 received for REGISTER

Mar 26 17:40:02.955: //160/000000000000/SIP/Error/sipSPIRegPthruProcessResponse: Error NO RPCB

Below the configuration and sip trunk status , kindly advise

show sip-ua connections udp detail

Total active connections      : 2

No. of send failures          : 0

No. of remote closures        : 0

No. of conn. failures         : 0

No. of inactive conn. ageouts : 1

---------Printing Detailed Connection Report---------

Note:

** Tuples with no matching socket entry

    - Do 'clear sip <tcp[tls]/udp> conn t ipv4:<addr>:<port>'

      to overcome this error condition

++ Tuples with mismatched address/port entry

    - Do 'clear sip <tcp[tls]/udp> conn t ipv4:<addr>:<port> id <connid>'

      to overcome this error condition

Remote-Agent:10.1.153.144, Connections-Count:1

  Remote-Port Conn-Id Conn-State  WriteQ-Size Local-Address

  =========== ======= =========== =========== ===========

         5060       4 Established           0 10.1.149.61

Remote-Agent:10.1.138.32, Connections-Count:1

  Remote-Port Conn-Id Conn-State  WriteQ-Size Local-Address

  =========== ======= =========== =========== ===========

         5060       3 Established           0 10.1.149.61

-------------- SIP Transport Layer Listen Sockets ---------------

  Conn-Id               Local-Address            

===========    =============================

   2            [10.1.149.61]:5060

* Configuration:

voice service voip

no ip address trusted authenticate

allow-connections h323 to h323

allow-connections h323 to sip

allow-connections sip to h323

allow-connections sip to sip

no supplementary-service sip moved-temporarily

redirect ip2ip

fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none

sip

  bind control source-interface GigabitEthernet0/0

  bind media source-interface GigabitEthernet0/0

  session refresh

  header-passing

  registrar server expires max 3600 min 3600

  transport switch udp tcp

  asserted-id pai

  redirect contact order best-match

  early-offer forced

  midcall-signaling passthru

voice class codec 1

codec preference 1 g711ulaw

codec preference 2 g729r8

codec preference 3 g711alaw

codec preference 4 g729br8

dial-peer voice 3 voip

destination-pattern .T

b2bua

session protocol sipv2

session target ipv4:10.1.138.32

voice-class sip dtmf-relay force rtp-nte

voice-class sip bind control source-interface GigabitEthernet0/0

voice-class sip bind media source-interface GigabitEthernet0/0

voice-class codec 1

dtmf-relay rtp-nte

no vad

sip-ua

credentials username orange password 7 11060B0419150E realm orange.cd

retry invite 2

retry register 10

timers connect 100

registrar 1 ipv4:10.1.138.32 expires 60

registrar 2 ipv4:10.1.153.144 expires 60

sip-server ipv4:10.1.153.144

host-registrar

Regards,


15 Replies 15

Savio,

You need to go back to your ITSP as they are the ones sending a CANCEL

You placed the call to them and they sent a trying at 20:58.10

Mar 27 20:58:10.378: //765/DDC65FA0832C/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 100 Trying

You didnt get any further response from them for another 32s. And the response is a CANCEL request.

Mar 27 20:58:42.178: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

CANCEL sip:00243844735719@10.1.153.130:5060 SIP/2.0

Please speak to them and find out whats going on

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