IP Telephony and Phones

Hi there,I'm currently working on a migration project from CCM4 to CUCM8.6.Before switching to the new CUCM, I need to upgrade phones and ATA firmwares to reach the same firmwares versions that the ones available on CUCM8.6.We use ATA186 to plug Siem...

      HiI am unable to find  UCSS-VOIP item in cisco ccw ,Can you please suggest me how to add this in ccw?

I wonder if anyone can help with my translation pattern issue dropping last digit.My pattern ends with XXXX to send last 4 digits the user dials and add these to a full 0081 number to japan.Has been working fine for 2 years on all my 7962 and 7937 (x...

Hello,I need advices concerning a CUCM migration.Now, I have a CUCM in 6.1(5) on a MCS 7825-H4 and I want to upgrade this system to a CUCM 9.1 on a UCS-220-M3.There is 1 publisher and 1 subscriber on the cluster.I have a spare MCS and I want to use t...

Hello everyone!We have CUCM 6 configured for LDAP sync with AD. It used to work fine until I noticed that whenever I make changes to current users (phone number etc), these changes are not reflected in CUCM, it still shows old information. Even If i ...

Do all Cisco IP Phones support DHCP option 43 to populate Voice VLAN ID.Can you please provide a Cisco document mentioning all DHCP options supported by Cisco phones.

Hi All,We are planning to implement CUCM 8 with 79XX phones with Nortel access switches. Has anybody done this before? The main issue I can see at the moment is the fact that Nortel switches do not run CDP so they can not inform Cisco IP phones about...

Hi,Can someone give me a list or link for the "device license unit" for CME ver. 9? I need to know how many license unit needed by the Cisco IP phones, Cisco ATAs, and 3rd party IP phones.Is the DLU also applicable to CME or CUCM only?Hoping for your...

Hello,We are implementing a custom MoH file that was developed by American on Hold. It's just some music and a little sales pitch. It's about 45 seconds long.We've discovered though, that when a first caller is put on hold, they hear the .wav file fr...

Hello,Could you guys please help me out on this one.I've got two questions.1) Could someone help me on how to find the MAC address of the 2nd NIC. the #show network eth0 shows only one or them. I get an error in the switch with the other one. (error ...

Currently have a request that we are trying to be as creative as possible on, but we are not quite sure of an effective solution.  We have a case where we have a vision impaired user that uses the login/logout feature key to login and out of BACD.  W...

Heard rumors of a new SX20 bundle witha 2.5X camera instead of the 4X cameraAnyone know when it might be available?