Cisco Supervisor

[michalsabat]

The Cisco Supervisor application "shakes" the list of  agents list when user is logged in to the Agent.
It used to do that only when he was on the phone, but now it does it all the time when he is logged in to the Agent.

[Brian Meade]

Do you have a screenshot or video capture of what you're talking about?

[michalsabat]

If he makes or receives a phone call it “shakes” while he is on the call.  It stops immediately when he hangs up.