07-17-2014 09:26 AM - edited 03-16-2019 11:26 PM
Dear All,
We've installed UCCX 8.6 and we want to make external storage for the conversation recording. Please consult on how to make that available.
BR
Kennedy
07-17-2014 02:14 PM
You will have to look at 3rd party solution. Cisco offers Mediasense and other solutions are Calabrio, Verint, NICE etc.
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