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Cisco Unified IP Phone CP-7962G

daitsupport
Level 1
Level 1

‎11-10-2021 12:22 AM

I Have a cisco CP-7962G but I am not able to register this phone to a SIP account Please help me. I Have upgraded the firmware to SIP firmware and created a SEP{MAC Address}.cnf.xml file for configuration but my phone is stuck on Registering.  Thanks in advance

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Maren Mahoney
VIP
VIP

‎11-10-2021 07:16 AM

Which version of CUCM are you using? (And be aware that there is - to my knowledge - no firmware version for this phone that allows it to register to a 3rd-party PBX.)

What do the Status messages say is the step it is stuck on? (Settings > Status > Status Messages)

Maren

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