Cisco Unity Connection 8.5

[Madhukar Tyagi]

Hello All,

Just want to confirm about the Transcriptions of Voice Messages (SpeechView) in Unity Connection 8.5. My understanding is Unity CxN do required a third party transcription service to convert the Wav files in to text file.

Unity CxN doesnot have inbuilt feature for for transcription.

Pls confirm,,,,,,,,,,

Happy New Year

Rgds,

Madhukar Tyagi

[Rob Huffman]

Hi Madhukar,

You are most correct my friend

Third-party external transcription service

Cisco  SpeechView is a service offering that involves a third party for  transcription. The application is purchased, deployed, and supported  like any other Cisco Unity Connection feature, with no relationship  needed with the external transcription service. The only difference  between SpeechView and other Cisco Unity Connection features is that the  transcription happens in the cloud as opposed to on your premises.

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps5745/ps6509/ps10671/data_sheet_c78-609206.html

Cheers!

Rob

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