Cisco Unity Connection cannot answer calls

[bhcitsupport]

 Cisco Unity Connection cannot answer calls. A license violation has occurred. To review licenses, go to the System Settings > Licenses page in Cisco Unity Connection Administration.

I logged in my call  manager and i can see there is no license issue on it, but still iam facing a calling issue with my operator

[Mohammed al Baqari · Accepted solution]

Hi,

As the message states, login to CUC and goto *System Settings >
Licensing. *Share
a snapshot to see your licensing usage. It seems that you don't have
sufficient license on CUC (voice ports) to connect the call.

***** please remember to rate useful posts

[bhcitsupport]

Hello Sir

Please have a look

[Roger Kallberg]

Why have you marked the post as solved and then continue to post information on it?

[bhcitsupport]

It was clicked, was in hurry at that time

[Roger Kallberg · Accepted solution]

If you do not feel that the post is solved please unset the selected answer(s) so that it’s not marked as having a solution.

AFIKT based on your picture you have zero installed licenses, are you running the system in initial demo state? Aka in the first 90 days after installation where you should add the required licenses to it before the 90 days have passed. If you do and those 90 days have passed then your system will be in a none operational state until you add licenses.

[Roger Kallberg]

As @Mohammed al Baqari wrote the message stated to check licensing use in Unity Connection. The licenses used in CM is irrelevant to this.

[bhcitsupport · Accepted solution]

Hello Everyone!

The issue is got resolved now, there was an issue with the license i approach to the TAC team then they re-hosted the PAK again there was also minor issues which has done in quickly minutes.

@Roger Kallberg 

@Mohammed al Baqari 

Specially thanks to both of you.