Cisco Unity Connection Default Opening Greeting

[Asad Raza]

Hello everyone,

I have run into a bit of a situation. I was setting up an auto attendant service for a client, and ended up mistakenly recording the words "test test" in my voice over the default "Standard" opening greeting. Now, when users dial into voicemail, they hear the "test test"!

I have quickly changed the Direct Routing Rule to foward to the "Greeting Administrator" which sounds better than my message, but I need to revert this back to the original opening greeting, which sounded something like: "Welcome to the Cisco Unity Connection messaging system..." Does anyone know how to restore this greeting? Is this file available somewhere on Unity? I would appreciate some urgent assistance! Thanks!

[islam.kamal]

Hello

if you go in Unity Connection Administration, go to 'Edit' and 'Greetings' then click on 'Standard'.You should see some radio buttons, if the user has a greeting 'My Personal Recording'.uncheck it  and check system greeting then save   .or take screenshot from your standard greeting configuration.

Thanks

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[Fairooz P P]

Hi Asad,

How do you fix this issue?

[Nithin Eluvathingal]

The original post is old. Please create a new thread with your problem, and we should be able to solve it.