10-07-2024 07:13 AM
When a user calls ext 1000 and leaves a voicemail, the message is also placed in ext 1001's voicemail box.
No alternates are set in either users profile in Cisco Unity.
Any reason why this would be occurring?
10-07-2024 07:48 AM
Maybe Relay is set up in Message Actions?
10-07-2024 11:17 PM
Check the distribution list; there must be one causing the voicemail to be sent to the 1001 mailbox as well.
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