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Cisco Unity Connection Serviceability reports

Jerrytech1
Level 1
Level 1

Trying to run Call Handler Report. The date range maxes out at 2020. Can't select today's date 3/8/2022

1 Accepted Solution

Accepted Solutions

Ratheesh Kumar
VIP Alumni
VIP Alumni

Hi there

 

its a known bug impacted all releases i.e 10.5 ,11.5, 12.0 and 12.5. You won’t be able to select year 2021 or later

 

You can install a COP file to fix this

 

link - https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvw93402

 

Hope this Helps

Cheers

Rath!

***Please rate helpful posts and if applicable mark "Accept as a Solution"***

 

 

 

 

View solution in original post

3 Replies 3

Ratheesh Kumar
VIP Alumni
VIP Alumni

Hi there

 

its a known bug impacted all releases i.e 10.5 ,11.5, 12.0 and 12.5. You won’t be able to select year 2021 or later

 

You can install a COP file to fix this

 

link - https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvw93402

 

Hope this Helps

Cheers

Rath!

***Please rate helpful posts and if applicable mark "Accept as a Solution"***

 

 

 

 

Jerrytech1
Level 1
Level 1

Thanks. That worked.

dkikko2
Level 1
Level 1

Cisco Unity Connection Serviceability: Version 12.5.1.17900-31

Still running into same issues but the year is stuck on 2023 for call handler and all other reports.

dkikko2_0-1678898109763.png

Wondering if 2024 will materialize???