I'm trying to configure Single Inbox in Cisco Unity Connection 9.1 with Exchange 2010 Server.
While testing user's unified messaging accounts, I'm getting the below error.
Some possible reasons for 500: Server configuration problem. Incorrect authentication mode. Internet Information Service is unavailable. Email address (primary SMTP address) not found.
Kindly help me to fix this issue, helps are much appreciated.
Could be permissions. Also check the authentication mode on CUC/Exchange. Check the troubleshooting steps under 500 error here:
Thanks for your quick resolution, but I have already tried those troubleshooting steps. Still no go!
May I know the details and specifications for Unity Service Account User in Active Directory?
Here are some details on the account along with the permissions that are needed.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: