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- About Abdul Jaseem
08-18-2017
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09-28-2016
24
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Created by
Abdul Jaseem
in IP Telephony and Phones
in IP Telephony and Phones
03-14-2017
01:23 PM
03-14-2017
01:23 PM
Hi Experts,
I have a scenario where MWI got some issues.
Call Manager
IP Phone DN: 2468 (4 Digit Extension)
Voice Mail Box Mask: +18059182XXX
Unity Connection:
User Extension: +18059182468
If there is a voicemail, the MWI is not turning ON. I have configured MWI Manually for 2468 (4 Digit Extension in Unity Connection) and the MWI started working.
.:: Is there any way to turn on MWI without adding the 4 digit extension manually in the case of Voice Mail Box Mask based deployments?
.:: How can we add MWI automatically for Alternate extensions? (if we add an alternate extension, MWI should automatically added)
.:: What is the commended design if we configure Voice Mail Box Mask in the Call Manager Voice Mail Profile?
Thanks in advance,
... View more
Labels:
03-08-2017
03:28 AM
Hi Wilson,
Thanks for the update.
XXXXXX#show version Cisco IOS Software, VG350 Software (VG350-UNIVERSALK9-M), Version 15.4(3)M6, REL EASE SOFTWARE (fc1) Technical Support: http://www.cisco.com/techsupport Copyright (c) 1986-2016 by Cisco Systems, Inc. Compiled Thu 18-Aug-16 03:21 by prod_rel_team
Configuration file attached.
... View more
Created by
Abdul Jaseem
in IP Telephony and Phones
in IP Telephony and Phones
03-07-2017
10:45 AM
03-07-2017
10:45 AM
Hi Experts,
.:: I'm getting a weird issue. MGCP FXS Port at VG224 shows 'Registered' at the Call Manager. But the Analog phone connected at the port is not able to receive any incoming calls. Getting Fast busy tone while dialing the Analog phone's number. There is no dial tone to dial outside as well.
.:: After logging in to VG224, I'm able to see the status of the port is ' fxs-ls up up on-hook idle y ', it stuck at the 'UP' status. The ideal status would be ' dorm ', but this port is not going to the ' dorm ' state. FXS port stuck at UP state.
.:: Affected port (2/0/- 24, 30, 35, 38,41), all other ports are working fine.
Network Setup:-
CUCM Cluster <-----(MGCP)-----> VG224 FXS Port
VGXXXXXXX#show voice port summary IN OUT PORT CH SIG-TYPE ADMIN OPER STATUS STATUS EC =============== == ============ ===== ==== ======== ======== ==
.
2/0/22 -- fxs-ls up dorm on-hook idle y 2/0/23 -- fxs-ls up dorm on-hook idle y 2/0/24 -- fxs-ls up up on-hook idle y 2/0/25 -- fxs-ls up dorm on-hook idle y
.
2/0/29 -- fxs-ls up dorm on-hook idle y 2/0/30 -- fxs-ls up up on-hook idle y 2/0/31 -- fxs-ls up dorm on-hook idle y
.
2/0/34 -- fxs-ls up dorm on-hook idle y 2/0/35 -- fxs-ls up up on-hook idle y 2/0/36 -- fxs-ls up dorm on-hook idle y 2/0/37 -- fxs-ls up dorm on-hook idle y 2/0/38 -- fxs-ls up up on-hook idle y 2/0/39 -- fxs-ls up dorm on-hook idle y 2/0/40 -- fxs-ls up dorm on-hook idle y 2/0/41 -- fxs-ls up up on-hook idle y 2/0/42 -- fxs-ls up dorm on-hook idle y
Troubleshooting Steps followed:-
.:: Reset MGCP FXS Port at the Call Manager
.:: Shut no shut at the VG224 voice-port (2/0/- 24, 30, 35, 38,41). Even after having 'shutdown', the Admin status and Oper Status was 'UP'
.:: Removed and reconfigured the MGCP Dial-Peer (dial-peer voice 151511 pots, service mgcpapp, port 2/0/38)
Please suggest further troubleshooting steps.
Regards,
Jaseem
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Labels:
02-03-2017
12:54 PM
Hi Brandon,
Thanks for your quick resolution, but I have already tried those troubleshooting steps. Still no go!
May I know the details and specifications for Unity Service Account User in Active Directory?
... View more
Created by
Abdul Jaseem
in IP Telephony and Phones
in IP Telephony and Phones
02-03-2017
12:41 PM
02-03-2017
12:41 PM
Hi Experts,
I'm trying to configure Single Inbox in Cisco Unity Connection 9.1 with Exchange 2010 Server.
While testing user's unified messaging accounts, I'm getting the below error.
Some possible reasons for 500: Server configuration problem. Incorrect authentication mode. Internet Information Service is unavailable. Email address (primary SMTP address) not found.
Kindly help me to fix this issue, helps are much appreciated.
... View more
Labels:
01-19-2017
12:59 PM
Thanks much Ayodeji,
Now I got little confidence for SIP trace analysis. :)
... View more
Created by
Abdul Jaseem
in IP Telephony and Phones
in IP Telephony and Phones
01-18-2017
01:17 PM
01-18-2017
01:17 PM
Hi Experts,
How to identify the direction of a SIP message.
Following are some sample traces.
If I look in to the AppInfo line , I can see the direction is Incoming SIP or Outgoing SIP
The server header also tells that the direction of the message.
But is there any way to detect the direction from the SIP messages?
Sample 1: Direction of the Message: From Phone B (10.173.247.126) to CUCM (10.173.98.10)
00330786.001 |22:51:19.943 | AppInfo |//SIP/SIPUdp/wait_SdlDataInd: Incoming SIP UDP message size 1370 from 10.173.247.126:[5060]: [11644,NET]
SIP/2.0 200 OK Via: SIP/2.0/UDP 10.173.98.10:5060;branch=z9hG4bK2ff7e52f5f2 From: <sip:5006@10.173.98.10>;tag=4943~8d4ebf65-f2dd-4e5a-96d8-9741c8d14440-21384618 To: <sip:5005@10.173.98.10>;tag=a80c0da872a9004c44a164c8-3a21c1c9 Call-ID: d2fc8480-7d318336-22c-a62ad0a@10.173.98.10 Date: Sat, 10 Sep 2016 03:51:18 GMT CSeq: 101 INVITE Server: Cisco-CP7841/10.3.1 Contact: <sip:791496d6-58be-a3ec-4b11-c663a3cb7513@10.173.247.126:5060;transport=udp> Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE,INFO Remote-Party-ID: "5005" <sip:5005@10.173.98.10>;party=called;id-type=subscriber;privacy=off;screen=yes Supported: replaces,join,sdp-anat,norefersub,resource-priority,extended-refer,X-cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-cisco-srtp-fallback,X-cisco-monrec,X-cisco-config,X-cisco-sis-7.0.0,X-cisco-xsi-8.5.1 Allow-Events: kpml,dialog Content-Length: 353 Content-Type: application/sdp Content-Disposition: session;handling=optional
Sample 2: Direction of the Message: From CUCM (10.173.98.10) to Phone B (10.173.247.126)
00331501.001 |22:51:35.063 |AppInfo |//SIP/SIPUdp/wait_SdlSPISignal: Outgoing SIP UDP message to 10.173.247.126:[5060]: [11687,NET] SIP/2.0 200 OK Via: SIP/2.0/UDP 10.173.247.126:5060;branch=z9hG4bK2b421f98 From: <sip:5005@10.173.98.10>;tag=a80c0da872a9004c44a164c8-3a21c1c9 To: <sip:5006@10.173.98.10>;tag=4943~8d4ebf65-f2dd-4e5a-96d8-9741c8d14440-21384618 Date: Sat, 10 Sep 2016 03:51:35 GMT Call-ID: d2fc8480-7d318336-22c-a62ad0a@10.173.98.10 Server: Cisco-CUCM10.5 CSeq: 101 BYE Content-Length: 0
Helps are much appreciated...
-Abdul
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Labels:
01-18-2017
10:49 AM
Thanks,
Based on CUCM Call ID how to relate 2 calls? I really appreciate your interest to support me here.
... View more
01-18-2017
10:30 AM
Hi Adarsh,
Thanks a lot for sharing.
I have 1 more question to clarify.
How do we understand the second call leg.
For example if I get the Call ID, I can see the Phone A to CUCM Call leg.
How to relate this call ID to the second call, that is CUCM to Phone B
-Thanks
... View more
01-12-2017
09:51 PM
Hi Ayodeji,
One simple question, in the INVITE message I see below line, why it is only '5' ?
To: <sip:5@10.173.98.10>
Helps are much appreciated.
... View more
01-12-2017
09:48 PM
Hi Ayodeji,
You are simply amazing, I have seen your 'Expert VIP Live Webcast- Troubleshooting SIP in Cisco Unified Communications Deployments' video and started with SIP trace analysis.
Thanks for your explanation in the above question, I got pretty good understanding of Basic SIP trace.
-Abdul
... View more
01-12-2017
09:43 PM
Hi Adarsh,
Thanks a lot for your prompt response. Now I'm able to track the call in Translator X with the Call ID provided by you.
One quick question, How do we know the direction of a SIP message? For example,
INVITE sip:5@10.173.98.10;user=phone SIP/2.0 Via: SIP/2.0/UDP 10.173.247.125:5060;branch=z9hG4bK058a103e From: "5006" <sip:5006@10.173.98.10>;tag=885a92d9acf800835d527fe2-3f06a479 To: <sip:5@10.173.98.10> Call-ID: 885a92d9-acf80020-6877c6ce-38005827@10.173.247.125 Max-Forwards: 70 Date: Sat, 10 Sep 2016 03:58:27 GMT CSeq: 101 INVITE User-Agent: Cisco-CP7861/10.3.1 Contact: <sip:0994af0a-ce7e-b885-b943-30c6f518bab6@10.173.247.125:5060;transport=udp> Expires: 180 Accept: application/sdp
In the above message, the direction is from Phone (10.173.247.125) to the Call Manager (10.173.98.10).
... View more
01-12-2017
12:41 PM
Hi Experts,
Please help me to analyse the attached SIP Trace and identify the following.
1. Firmware of the phone 2. Phone model : 3. Called Number 4. CI1 5. SIP Call ID 1 6. CI2 7. SIP call ID 2 8. which message indicates that the phone went off hook? 9. Type of DTMF method supported by the phone?
Thanks,
... View more
- Tags:
- sip
Labels:
10-20-2016
12:33 AM
Hi All,
Got an alternate workaround.
Create a Hunt Pilot (x9630) >> Hunt List >> Line Group. In Hunt pilot, set call forward no answer, busy to voicemail pilot.
Under the Line Group, associate Phone B (x9608).
Now go to Phone A (x9600) line page and set call forward to Hut Pilot (x9630).
Configure the Hunt Pilot DN (9630) as an alternate extension for Phone A in CUC.
Everything works as expected. Thank you all.
... View more
03-14-2017
Hi Experts, I have a scenario where MWI got some issues. Call Manager IP
Phone DN: 2468 (4 Digit Ext...
03-08-2017
Hi Wilson, Thanks for the update. XXXXXX#show versionCisco IOS Software,
VG350 Software (VG350-UNIVE...
Created by
Abdul Jaseem
in IP Telephony and Phones
03-07-2017
03-07-2017
Hi Experts, .:: I'm getting a weird issue. MGCP FXS Port at VG224 shows
'Registered' at the Call Man...
02-03-2017
Hi Brandon, Thanks for your quick resolution, but I have already tried
those troubleshooting steps. ...
Created by
Abdul Jaseem
in IP Telephony and Phones
02-03-2017
02-03-2017
Hi Experts, I'm trying to configure Single Inbox in Cisco Unity
Connection 9.1 with Exchange 2010 Se...
Created by
Abdul Jaseem
in IP Telephony and Phones
01-18-2017
01-18-2017
Hi Experts, How to identify the direction of a SIP message. Following
are some sample traces. If I l...
01-18-2017
Thanks, Based on CUCM Call ID how to relate 2 calls? I really appreciate
your interest to support me...
01-18-2017
Hi Adarsh, Thanks a lot for sharing. I have 1 more question to clarify.
How do we understand the sec...
01-12-2017
Hi Ayodeji, One simple question, in the INVITE message I see below line,
why it is only '5' ? To: H...
01-12-2017
Hi Ayodeji, You are simply amazing, I have seen your 'Expert VIP Live
Webcast- Troubleshooting SIP i...
01-12-2017
Hi Adarsh, Thanks a lot for your prompt response. Now I'm able to track
the call in Translator X wit...
01-12-2017
Hi Experts, Please help me to analyse the attached SIP Trace and
identify the following. 1. Firmware...
Public Statistics
| Date Registered | 09-28-2016 04:37 AM |
| Date Last Visited | 08-18-2017 03:55 AM |
| Total Messages Posted | 24 |
| Total Helpful Votes Received | 5 |
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