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Hi Experts,
I have a scenario where MWI got some issues.
Call Manager
IP Phone DN: 2468 (4 Digit Extension)
Voice Mail Box Mask: +18059182XXX
Unity Connection:
User Extension: +18059182468
If there is a voicemail, the MWI is not turning ON. I have...
Hi Experts,
.:: I'm getting a weird issue. MGCP FXS Port at VG224 shows 'Registered' at the Call Manager. But the Analog phone connected at the port is not able to receive any incoming calls. Getting Fast busy tone while dialing the Analog phone's n...
Hi Experts,
I'm trying to configure Single Inbox in Cisco Unity Connection 9.1 with Exchange 2010 Server.
While testing user's unified messaging accounts, I'm getting the below error.
Some possible reasons for 500: Server configuration problem. Inco...
Hi Experts,
How to identify the direction of a SIP message.
Following are some sample traces.
If I look in to the AppInfo line, I can see the direction is Incoming SIP or Outgoing SIPThe server header also tells that the direction of the message.
Bu...
Hi Experts,
Please help me to analyse the attached SIP Trace and identify the following.
1. Firmware of the phone2. Phone model : 3. Called Number4. CI15. SIP Call ID 16. CI27. SIP call ID 28. which message indicates that the phone went off hook?9. T...
Hi Brandon,
Thanks for your quick resolution, but I have already tried those troubleshooting steps. Still no go!
May I know the details and specifications for Unity Service Account User in Active Directory?
Hi Adarsh,
Thanks a lot for sharing.
I have 1 more question to clarify.
How do we understand the second call leg.
For example if I get the Call ID, I can see the Phone A to CUCM Call leg.
How to relate this call ID to the second call, that is CUCM ...