CiscoDRFFailure on CUCM

[Vijay Patil]

We are getting below mention error, some where is read this issue is due to SFTP server & need to delete Backup device & schedule ...after that recreate it backup device & Schedule..

Reason : DRF backup process is failed due to backup device error. Tar operation failed on / ..

AppID : Cisco DRF Master
ClusterID : 
NodeID : InMumPb0401
 TimeStamp : Sun Nov 22 00:01:07 IST 2015.
The alarm is generated on Sun Nov 22 00:01:07 IST 2015.

[Manish Gogna]

There is a bug for the same

https://tools.cisco.com/bugsearch/bug/CSCuv19736/?referring_site=bugquickviewredir

Manish

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[Vijay Patil]

Hello Manish,

I read the documnet & take a step to change the directory path ..but need to mention this issue occurs only on the Saturday & Sunday schedule backup & not on other days.

[Manish Gogna]

That's a bit odd, however you can check if the issue continues on Saturday with the workaround in place.

Manish

[Vijay Patil]

Hello MAnish,

Is there any way / Logs in CUCM we can find in logs more abotu the DRFfailure error.

[Manish Gogna]

yes, you can restart the DRF Master Agent and Local agent services on all nodes and wait for the failure of backup to happen and collect DRF MA and LA logs using RTMT for the same time stamp.

Manish